LG is a multinational company that excels in delivering innovative technological equipment. The company manufactures and sells many coveted electronic gadgets such as smart televisions, home appliances, air solutions, monitors, and automotive components. And the company is sure-footed in the electronic business. This confidence makes LG a competent multinational company.
Check if your appliance has a warranty period
Before claiming any warranty from the company, you need to first know if your gadget is still under warranty or not. Every company gives a warranty period to its customers. It can be a year or more than a year. So, before making a fool of yourself, if your warranty has already expired, make sure to confirm that your device falls under a warranty period.
For example, if you bought an LG smart TV and it’s been more than one year, check if your TV is still protected by warranty. Because most of the warranties run out after a year unless you extend them, there is no way you can claim your device’s LG warranty after a year.
Therefore, to check LG’s warranty, follow the steps given below.
Go to the official website of LG. OR Sign in to myLGaccount.
If you’re searching from the website, all you need to do is click on “Support.” It’s at the top corner of the device.
Go to repair and warranty. Click on warranty information. Select guidance for the warranty periodSelect the product from the given list of appliances to check the warranty period.
By logging in to my LG account, you can register your product after the page. By doing this, you’ll get detailed information about the warranty period of your purchase.
Obtaining the LG warranty
The process of claiming the warranty for your device is pretty simple, and the company has great customer support. Therefore, there shouldn’t be any trouble in getting the problem fixed on your device.
There are three ways to claim your appliance’s warranty.
Directly call the toll-free number for customer support. Chat with LG Bot (24/7) chat assistanceFill in an online request.
All of these procedures will end up with making a scheduled appointment with a tech guy who’ll pay a visit to check and treat your device.
If you want to make an online request, go through the procedure mentioned below.
Fill in online requests through the LG website. By going to support, selecting request and repair. Then, click on the service request button. You can sign in or follow up as a guest. Then type in the LG model number of your purchase, or search for it in the product category. Enter the purchase date and serial number. Write or describe the product issues. Then, fill in your contact information for the company.
The LG warranty exclusions
There are some limitations that LG’s warranty is bound to. So, before going for a warranty action, check out the list of products for which the company doesn’t offer a warranty.
when you’ve altered or made any unauthorised modifications to your purchase. If the device has been used recklessly, there’s no warranty for such damage. The LG booklet provides detailed information and warnings on the voltage tolerance of its devices. Therefore, if the equipment gets damaged because of the voltage shortage when it was connected to the voltage beyond what was recommended, you can’t claim a warranty from the company. The company doesn’t offer any repair services for external accessories. This means that if your dealer provided any external accessories along with your purchase, you don’t get a warranty for that part. even if the accessory is an LG product. Damages to the purchase because of transportation mishaps such as dents, scratches, chips, and so on don’t get claimed through the company’s warranty.
The warranty from LG doesn’t protect any compatibility or connectivity issues. You’ll not get a warranty for your product if the warranty card is incomplete.
Conclusion
If you face any problem with your LG device, the company offers a warranty for repair and replacement. You can either claim your warranty by filing an online request or you can arrange an appointment for technical personnel by talking to the customer support of the company.
Frequently asked questions
Repairing your LG device will depend on the extent of damage and the category of device. It is also important to consider whether your device can be repaired or if it must be replaced immediately.
LG TV insurance provides a warranty for any accidental damage caused to your television.
