How to Cancel eHarmony?
Canceling Policy Of eHarmony
For canceling the subscription and deleting the account, you first need to turn off the autorenewal of your subscription. Once you turn off the autorenewal you won’t be charged further. But, if you are in the middle of the subscription, you will have to wait for your subscription period to get over until which you will have the access to all the features of the website. You would still be able to connect with people and look for a partner for yourself. Once the subscription ends no more access to their services.
Steps To Cancel Subscription:
Go to their website (eHarmony.com)
Click on your Profile. A drop-down box appears
Select Account Setting from the drop-down box that appears
You will reach the Setting Page.
Go to the billing option.
As you go down the page there would be a ‘Subscription Status’ window.
Subscription window would show you information like
i) When was your last subscription payment?
ii) When will your subscription renew?
iii) When will your current subscription expire?
- For the final step simply click on the ‘cancel my subscription’ option and follow the steps till the end.
Steps To Delete eHarmony Account:
Once you are done canceling your subscription and paying all the pending charges you need to wait for your subscription to expire. Once the subscription expires you can delete your account in a way similar to that of canceling the subscription.
Go to eHarmony. com and log in to your account. You will be landed on the home screen. Click on my profile in the top middle portion of the screen. A drop-down menu box appears. Click on the Account SettingThe setting window opens. Next, go to the billing option. From there, go to the Subscription Status. If your subscription has expired and also no amount of payment is due, click on delete account. Before finally deleting the account, it would ask you if you are sure about deleting it. If yes, then select ‘Yes, delete my account’. The following window will confirm that your account has been deleted. If you want to reactivate your account, go to reactivate option otherwise log out.
Conclusion
Now we have learnt ‘How to Cancel eHarmony?’, And that’s how you cancel your subscription and delete your account on eHarmony. Sometimes it works out, sometimes it doesn’t. If, it did congratulations! but, if it is not consider checking out other dating apps.
Why my account isn’t getting deleted even after canceling my subscription?
There are two possible instances:
The subscription didn’t expire.
If the subscription didn’t expire, then your account won’t get deactivated. You first need to pay all dues and wait for your subscription to get expire. Your account won’t get deleted before your subscription gets canceled. Canceling the subscription-only stops the subscription from renewing, it doesn’t delete the account. The account gets deleted after the subscription expires.
You still have your dues pending.
That could be the other reason why your account isn’t getting deleted. You may have your dues pending. If you are paying for your subscription in installments then make sure that you have all your previous dues cleared and that no amount of payment is pending. Keeping your payment pending will prevent your account from getting deleted. Hence to delete your account, all the dues should be cleared.
How can I delete my data from eHarmony?
For deleting your account data on eHarmony you need to send an email to deletemyinfo@eHarmony.com with the title Delete My Account Information, and make a straightforward request of deleting your data from eHarmony permanently. eHarmony doesn’t delete the data until advised to do so, which takes around ten business days to erase the data from the site.
Can I recreate the eHarmony account after deleting it?
If you have deleted your account, then you can get back to your account by simply logging in and clicking on Re-open My Account, but if you have requested to take all your data off eHarmony, then you would not be able to get back to your account. You will have to recreate an account from scratch. In doing so, you won’t be able to see your data similar to that of your last account. Your matches would have got deleted, and you will have to retake the questionnaire through the Retaking of Compatibility Questionnaire.
