Method 1: Give Them A Call
You can discontinue your crunch fitness membership by giving Crunch Fitness a call on (866)428-9664. To make the customer rep more responsive to your request, you could follow these steps:
Step 1: Confirm that you’ve been a member of Crunch Fitness for at least a year.
You can do this by reaching out to your home club via a call.
You want to do this to check if you’ve been a member for up to a year as Crunch Fitness has a policy that prevents you from cancelling your membership if you have been a member for less than a year.
If you discover that you haven’t been a member for up to a year, but you still want to cancel anyway, you would be asked to pay an extra administrative fee to quicken the process.
Step 2: Ring them on (866)428-9664
When you call them, you’ll be asked to provide the number they “attempted to call you at”. Just enter the digits of the line you are calling from.
Step 3: Tell the rep of your intention to cancel your membership
Once you are redirected to a rep, tell him or her of your intention to cancel your membership.
Remember to be polite and firm, as the rep would make other suggestions to make you reconsider your decision. Patiently emphasize that you are not changing your decision and you would not need the membership anymore.
Once he or she recognizes that you are not wavering on your decision, you will be asked to confirm your details. Your address, name or any other information the rep can use to search their database would be asked of you.
When you have provided this information, the rep will now begin the cancellation process and guide you on any other extra measures you need to pay off any outstanding payments as:
Payment of outstanding dues before the cancellation dateReturning your membership card to your local Crunch Fitness gymPayment of next month’s due fee
Note that your membership cancellation process will only go through when you pay the required fees.
Method 2: Filling out a contact form
You can also cancel your Crunch Fitness Membership by filling out a form on Crunch Fitness website. Follow these five simple steps to do so:
Step 1: Log on to their contact page
Step 2: Fill out your info into the matching fields
Step 3: Type in “other” as the subject of your mail
Step 4: Type in your request to cancel your membership in the “message” field
Step 5: Click the “submit” button
Method 3: By Mail
You can also go about the cancellation of your membership plan by mail. This option is more suitable if you relocated to an area that is far from your Crunch Fitness center.
To cancel, just write a letter with a clear statement of your reason for cancellation, and then mail it to your Crunch fitness center. You’ll have to fax the letter to ABC Financial at 501-992-0802. Include the following in your letter and fax:
Your nameYour member numberYour Crunch Fitness addressYour billing addressYour signatureThree IDs e. g. your date of birth, the last four digits of your driver’s license and the last four digits of the account you used to register for Crunch Fitness
Method 4: Go to your Crunch Fitness center
You can choose to go to the center directly to cancel your membership too.
If this is the option you prefer, be sure to visit any Crunch Fitness location at least thirty days before the date you cancel. If you relocated, check out this list for Crunch Fitness centers near you. When you’re at a center, follow these three simple steps:
Step 1: Speak to a Crunch Fitness Rep. He or she will give you a cancellation form which you’ll fill.
Step 2: Pay the next month’s dues
Step 3: Return your membership card
Step 4: If there are any outstanding dues to pay crunch fitness, pay them.
Conclusion
Whatever your reason is for cancelling your membership, make sure a cancellation is really what you want. If you are resolute throughout the process, you’ll be able to cancel successfully.
